Thursday, March 10, 2016

From Registration to Recovery in 48 Hours - A Free Clinic Success Story

Have you ever had to have surgery? Do you remember how long it took for you to go from the initial diagnosis to the recovery room? Likely it was several weeks, if not a month or more. Because of our partnerships and flexibility, that is often not the case for our patients.

Thanks to our kind and dedicated donors, the Free Clinic is here to help our sick and hurting neighbors in the most caring, efficient, and cost-effective manner possible.

Here’s Dale’s story.

For some months, Dale had noticed that he had a lump on his side. It didn’t bother him much, so he ignored it, not wanting to take the time off from work to have it checked out. Dale worked for a small employer who didn’t provide him with health insurance or paid time off, so even when the lump got larger and became a bit painful, Dale still ignored it, not wanting to lose wages or spend money for health care that the family needed for essentials.

Eventually, the lump got so large and so painful that Dale couldn’t ignore it any longer. Figuring that he needed surgery, he went to the local hospital to talk to the finance office about potential payment options. The patient advocate assisted Dale and suggested that he go to the Free Clinic – to assess his overall health and to determine if surgery was needed.

Even though he didn’t have an appointment, Dale was seen immediately upon arrival at the Clinic. Since he had all of his financial documentation with him, we were able to complete his registration and send him down the hall to our Nurse Practitioner. After a thorough exam, she determined that surgery was needed, so she called a local surgeon to arrange an appointment for Dale.

The surgeon kindly agreed to see Dale that afternoon. Unfortunately, Dale was without transportation. His wife had left him at the clinic, while she went to get their children off the bus, and had not yet returned. So, our LPN took Dale to the surgeon’s office in her personal vehicle.

Forty-eight hours later, Dale’s surgery was complete and he was recovering comfortably, reassured that he would be able to return to work right away.


Because of your kindness and generosity, the Free Clinic makes a huge difference in the lives of many who have nowhere else to turn. Let’s celebrate our successes – together!